COVID-19 service updates. You may experience shipping delays. Learn more

Shipping

📦Track Your Order Here

We’re monitoring the impact of the COVID-19 coronavirus around the world and specifically in the United States. We're all together in this, and we will prevail :)

Due to the dynamic and unfolding situation, we will see shipping delays or cancellations for some orders (especially if the item normally ships from a state under a 'Shelter in Place' order or any other mobility / business restrictions). We are cooperating with our suppliers to minimize delays wherever possible. Our return handling time will also be slightly slower as our staff is not at full capacity at this time. Our main priority is ensuring the safety of our customers and employees as well as ensuring all packages arrive to you. We will follow all CDC guidelines and be extra cautious during these trying times. 

Please note that carriers such as USPS, FedEx, and UPS have announced delays in their service as well.

🎁 To compensate you & help out during hard times, we are giving away $5 OFF on all orders - use code: Bulb247 at checkout! In addition please enjoy FREE shipping worldwide. #MOVE5

Rest assured that our customer service staff is working remote to full capacity to handle all of your concerns. If you need to reach out to the customer service team, simply click this link: Submit Support Ticket

🙏 Thank you for your continued support and patience during these difficult times!

We process orders between Monday and Friday. Orders will be processed within 1-3 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends. 

Countries We can Ship to:

United States, United Kingdom, Canada, Australia, Austria, Norway, France, Germany, Saudi Arabia, Russia, Ukraine, Hong Kong, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Spain, Japan, Finland, Ireland, Brazil, Mexico, Portugal,Thailand,Sweden

The approximate shipping time accords to each country:

United Kingdom, United States, Canada, Australia:

Free Standard Shipping: You can expect your package to arrive in 7-10 working days.

Expedited Shipping: 3-5 Work Days 

(Canadian mail services are on strike therefore, there will be major delays for deliveries in canada!!!)

Others:

Free Standard Shipping - 15-20 Work Days

Expedited Shipping - 7-10 Work Days

*Please note that these are estimated delivery times only, therefore, Trusted Gadgets Store is not guaranteeing delivery dates.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble. 

Trusted Gadget Store Shipping Guidelines

Still got questions? Contact us using the form below!!!